To schedule a recall appointment, to troubleshoot a problem (check engine light, squeak), to schedule a loaner or valet service please call 562.392.8444..

Schedule Service

Schedule Service

Maintaining your vehicle is essential when it comes to ensuring its longevity and performance every time you pull out onto the road. Seeing to it that your mode of transportation receives regular service appointments helps to address any issues promptly and keeps your car running smoothly. At Norm Reeves Genesis of Cerritos, we understand the importance of timely maintenance, which is why we offer a convenient scheduling tool for our Cerritos, Long Beach, and West Covina, California customers.

We have made scheduling service a straightforward process and have designed our online scheduling tool to be user-friendly and efficient from start to finish. To help you take advantage of this handy tool, we have compiled the following guide on how to put it to use. Continue reading to find out how to schedule service to ensure that your Genesis model receives the care it deserves.


The first thing for you to do is enter your phone number or email address. Doing this helps us determine whether you are a new customer to the service center or we have helped you before. It also allows us to confirm your appointment and keep you updated throughout the service process. Once you have provided us with your contact information, choose the appointment option.


Next, you will be prompted to enter your vehicle's information, including the year, make, model, and mileage. Providing accurate details ensures that we can tailor the service appointment to your specific vehicle's needs.


The step is to select the type of service your vehicle requires from the list of available options. Whether it's routine maintenance like an oil change or more extensive repairs, our certified technicians are equipped to handle a wide range of services.

Choose the Appointment
Date and Time

After selecting the service needed, the next thing for you to do is choose a convenient date and time to have your appointment. Our scheduling tool allows you to view available time slots, making it easy to find an appointment that fits your schedule.

Review and

Before submitting your appointment request, be sure to take a moment to review all the details that you have provided. Once you are satisfied that everything you have entered is accurate, confirm your appointment, and you're all set!

Schedule Your Service Appointment with Our Team Today

At Norm Reeves Genesis of Cerritos, we are committed to providing exceptional service for drivers all over Cerritos, Long Beach, and West Covina, CA. Our online scheduling tool makes it easier than ever to keep your Genesis vehicle in top condition. Whether it is routine maintenance or unexpected repairs that your daily driver requires, our team of skilled, certified, and factory-trained automotive technicians is here to help.

Now that you are familiar with how it works, go ahead and fill out the necessary fields to schedule service with our team today. We look forward to being of assistance no matter what your automotive needs might be.

Norm Reeves Genesis of Cerritos 33.860356, -118.098949.