Maintaining your vehicle is essential for ensuring its longevity and performance every time you pull out onto the road. Seeing that your mode of transportation receives regular service appointments helps address any issues promptly and keeps your car running smoothly.
At Norm Reeves Genesis of Cerritos, we understand the importance of timely maintenance, which is why we offer a convenient scheduling tool for our Cerritos, Long Beach, and West Covina, California customers.
We have made scheduling service straightforward and designed our online scheduling tool to be user-friendly and efficient from start to finish. To help you take advantage of this handy tool, we have compiled the following guide on how to use it. Continue reading to find out how to schedule service to ensure your Genesis model receives the care it deserves.
The first thing you should do is enter your phone number or email address. This helps us determine whether you are a new customer to the service center or if we have helped you before. It also lets us confirm your appointment and update you throughout the service process. Once you have provided us with your contact information, choose the appointment option.
Next, you will be prompted to enter your vehicle's information, including the year, make, model, and mileage. Providing accurate details ensures that we can tailor the service appointment to your specific vehicle's needs.
The step is to select the type of service your vehicle requires from the list of available options. Whether it's routine maintenance like an oil change or more extensive repairs, our certified technicians are equipped to handle a wide range of services.
After selecting the service needed, you should choose a convenient date and time for your appointment. Our scheduling tool allows you to view available time slots, making finding an appointment that fits your schedule easy.
Before submitting your appointment request, take a moment to review all the details you have provided. Once you are satisfied that everything you have entered is accurate, confirm your appointment, and you're all set!
Maintaining your Genesis has never been easier with the complimentary Genesis Service Valet. Included with every new Genesis for three years, this program ensures your vehicle gets the care it needs without disrupting your busy schedule. Whether you’re heading to an important meeting, attending a school event, or simply enjoying a yoga class, you can rely on Service Valet to handle the logistics of your vehicle’s maintenance.
The Service Valet benefit allows you to schedule service online or via the Genesis mobile app. Once scheduled, your vehicle will be picked up from your chosen location—be it home, work, or elsewhere—and a loaner car will be provided to keep you moving.
When your Genesis is ready, it will be returned to your specified location at your convenience. This seamless process eliminates the need for traditional service appointments, letting you focus on what matters most.
At our Genesis service center, we understand the importance of using genuine OEM (Original Equipment Manufacturer) parts to keep your vehicle running at its best. Our Parts Center provides high-quality, factory-made maintenance, repair, and upgrade components. Whether you’re tackling a DIY project, need professional repairs, or want to personalize your car, we have you covered.
Using OEM parts ensures that your Genesis performs as intended. Unlike aftermarket alternatives, factory parts are specifically designed for your vehicle, reducing the risk of premature wear and extending its lifespan. Our parts department maintains a large inventory of these components, so you can trust that we’ll have what you need when you need it.
Ordering parts is simple. Just place your order online, and we’ll notify you as soon as it’s ready for pickup. Our knowledgeable team is here to assist if you’re unsure about the right part or accessory.
Your tires are essential to your vehicle’s safety and performance, and the Genesis Tire Center is here to help you take care of them. Conveniently located and designed to meet all your tire needs, our center offers a comprehensive selection of tires tailored specifically for your Genesis model. Whether it’s time for a replacement or a seasonal switch, we’ve got you covered.
Our experts ensure you get the right fit for your vehicle’s specifications, driving habits, and local conditions. Properly fitted tires improve handling, fuel efficiency, and overall driving comfort, making them an investment in your safety and performance. Plus, we offer tire inspections, rotations, and alignments to help your tires last longer.
At our Genesis service center, we believe in providing exceptional service for your vehicle while offering cost-effective solutions to keep it in top shape. That’s why we’ve curated a range of service specials designed to cater to your maintenance and repair needs. Whether you’re from Cerritos, Long Beach, or West Covina, our service specials make it easier to maintain your Genesis without stretching your budget.
Our service specials cover a variety of routine maintenance tasks and repairs. You might find discounts on oil changes, brake inspections, tire rotations, or multi-point inspections. These specials are tailored to address the most common and essential vehicle maintenance needs, ensuring your car performs at its best.
At Norm Reeves Genesis of Cerritos, we are committed to providing exceptional service for drivers in Cerritos, Long Beach, and West Covina, CA. Our online scheduling tool makes it easier than ever to keep your Genesis vehicle in top condition. Whether your daily driver requires routine maintenance or unexpected repairs, our team of skilled, certified, and factory-trained automotive technicians is here to help.
Now that you know how it works, fill out the necessary fields to schedule service with our team today. Contact us if you have questions regarding this or any other maintenance process. We look forward to helping you with your automotive needs.
