Q: Do you offer Express Service?
A: Yes, we offer Express Service, where walk-ins are welcomed!
Q: How can I schedule an oil change?
A: You can schedule a test drive by visiting our website to schedule an appointment online or you can give our service center a call.
Q: What should I do if my service light turns on?
A: If any of your dashboard lights come on, you can bring your vehicle into our service center for diagnostics. You can utilize our Express Service for a walk-in or schedule an appointment ahead of time.
Q: What are the benefits of routine service & maintenance?
A: By staying on top of your cars routine maintenance schedule you can ensure your vehicle remains safe, dependable, efficient, as well as maintaining its value. Please refer to your owners manual or give us a call for more information on your vehicles specific maintenance schedule!
Q: How often should I change my air filters?
A: The general recommendation is to replace your filter every 12,000 – 15,000 miles or at least once a year, whichever comes first. Although, the recommendation can slightly vary based on make and model, try reviewing your owners manual for more specific information!
Q: Does your service center install remote starts?
A: Yes – our service center is equip to install remote starts on your vehicle.
Q: How do I know my tires need to be replaced?
A: The easiest way is to check the tread on your tires, with the most common way to check being the Penny Test. Grab a penny, turn the coin so Lincoln’s head is upside down and facing you. If you see Lincoln’s entire head, its time for new tires.
Q: How can I check my cars battery?
A: Checking your car’s battery can be an easy way to tell if it needs a charge or maybe even a jump-start. It can also tell you if there may be a problem with one of the components powering your vehicle. Since the batteries components can be complicated to understand, you should let an experience mechanic inspected your vehicle.
Q: What are signs I need a new car battery?
A: There are also warning signs to look out for that will indicate your car battery needs to be replaced with a new one. Dimming lights, Corroded connectors, Slow engine crank, Check engine light is on, & Swelling battery case to name a few.
Q: Why should I get my oil changed?
A: It’s important to maintenance your vehicle with frequent oil changes and to ensure that your car remains in good working health. Regular oil changes will also help your vehicle perform at its best and most efficient for an extended period.
Q: Do you provide brake service?
A: Yes, schedule a brake service with Norm Reeves Genesis of Cerritos today!
Q: Do you have tire repair?
A: Yes! We have a tire department that can diagnose, repair, and replace your vehicles tires.
Q: Do you offer oil changes?
A: Yes, schedule an oil change with Norm Reeves Genesis of Cerritos today!
Q: Is service financing available?
A: Yes, learn more about Service and Parts financing in our Service tab on our site!
Q: Do you offer service specials?
A: Yes – you can browse our rotating service specials and coupons right on our website!
Q: Can I schedule a service appointment online?
A: Yes, for your convenience, you can use our online service appointment scheduler tool on our website!
Q: How often should I change my air filters?
A: The general recommendation is to replace your filter every 12,000 – 15,000 miles or at least once a year, whichever comes first. Although, the recommendation can slightly vary based on make and model, try reviewing your owners manual for more specific information!
Q: Does your service center install remote starts?
A: Yes – our service center is equip to install remote starts on your vehicle.
Q: Do you offer express service?
A: Yes, we offer Express service, where walk-ins are welcome!
Q: Do you sell genuine Genesis tires?
A: Yes, our service and parts center provides OEM parts and tires.
Q: Do you replace batteries?
A: Yes! Our service technicians are equipped to replace your cars battery.
Q: What type of maintenance services does your service center provide?
A: Our service center can provide a large array of car maintenance and repairs including (but not limited to) brake repair, oil and fluid changes, filter changes, battery repair and replacement, tire repair and replacement, transmission repair, etc. If you have a specific service in mind, give our service center a call to discuss details!
