Q: How does leasing differ from financing?
A: Leasing differs from financing in a few ways. There’s a down payment involved, but it’s less
than what you’d put down when you finance. You may even benefit from lower monthly
payments. The Genesis lease is for a few years, so you’ll have time to think about the next
steps.
Q: What is the 5-5-5 Used Vehicle Protection Plan?
A: It’s possible to have a change of heart when you make a purchase. This is also possible when
you buy a car. But when you buy one from us, you have five days with the vehicle to change
your mind, and easily swap it out for something else in our inventory.
Q: Can I value my trade online?
A: Yes, use our Value Your Trade tool on our website to begin the trade in process!
Q: Do you have Certified Pre-Owned Vehicles available?
A: Yes, browse our selection of Certified Pre-Owned Vehicles on our website or in-person today!
Q: What financing services do you offer?
A: Our expert finance team is here to help you find Genesis lease deals, apply for financing, or even value your trade! Utilize our handy financing tools online today and contact us with any questions!
Q: How can I schedule a test drive?
A: You can schedule a test drive online through our Contact form or by giving us a call today!
Q: Do you have current or next year models available?
A: Yes, check out our selection of New Genesis models today!
Q: How long has Norm Reeves been a dealership?
A: Since 1963, the Norm Reeves name has been synonymous with excellence with our customer service, our inventory, and our team of skilled technicians.
Q: How does the Express Store work online?
A: The Express store online allows you to shop, buy, and/or finance a vehicle entirely online from the comfort of your own home. We are also happy to offer free delivery to customers within a distance of 25 miles.
Q: What are the benefits of Genesis Intelligent Assistance?
A: The app allows you to stay connected to various features from remote start, to data from your vehicle, the owner’s smartphone, and the internet with multiple intelligent features.
Q: What are some things that affect my cars trade in value?
A: Before you begin the trade-in process, you’ll want to know what your vehicle is worth. You can do this by using our Value Your Trade tool. This tool asks for some basic information about your vehicle, with its age, mileage, make, model, condition, and even your VIN. A few other things you can do to boost your trade in value is to keep up with overall maintenance and cleanliness of your vehicle.
Q: Do you have Electric vehicles?
A: Yes, check out our EV selection available today at Norm Reeves Genesis.
Q: Do you have Genesis specials?
A: Yes – you can browse our rotating lease deals and specials right on our website!
Q: Is there a way for me to apply for financing online?
A: Yes! You can complete the entire car buying process all from the comfort of home with our online finance application.
Q: Do you have a vehicle reviews I can read?
A: Yes, we have a variety of Genesis vehicle reviews and comparisons to help buyers through the research process.
Q: Can I sell my car here even if I don’t plan on buying a new car from you?
A: Yes – you can sell or trade in your car here without being locked in to purchase a new one from us.
Q: Do you sell used cars?
A: Yes! We have a variety of both used and Certified Pre-Owned vehicles to choose from.
Q: Do you have a finance center?
A: Yes, we have a finance center and a team of finance experts to guide you through the financial process when buying or leasing a vehicle.
Q: What is the difference between used and certified pre-owned vehicles?
A: While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully passing a multi-point inspection.
Q: Do you offer college grad discounts?
A: Yes! Visit our site or give us a call to see if you are eligible for our $500 rebate for recent and upcoming college graduates. Restrictions apply.
Q: Do you offer military discounts?
A: Yes! Visit our site or give us a call to see if you are eligible for our $500 rebate to U.S. military personnel. Restrictions apply.
Q: Can I finance a new or used vehicle?
A: Yes, you have the ability to finance a new or used vehicle. If you found your next vehicle, contact our finance department for assistance with financing!
Q: What is leasing?
A: Leasing is simply another way to buy a car. It allows you to drive a new vehicle without paying a large sum of cash or taking out a loan. You make a small down payment followed by monthly payments for the term of the lease and when term expires, you return the vehicle. Check out our website to learn more!
Q: What should I look out for when test driving a vehicle?
A: We recommend making a checklist that includes but is not limited to comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Q: I don’t have the best credit, can I still get approved for a new car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Get Pre-Approved form or feel free to call our Finance Center.
Q: Do you have a budget friendly inventory?
A: Yes, you can browse our new and used inventory and filter out by pricing to ensure you’re browsing vehicles that fit your budget!
Q: What kind of warranty comes with a new car purchase?
A: The warranty that comes with a new car purchase can vary depending on the manufacturer and model, but typically includes coverage for major components and systems for a set period of time or mileage.
